Privacy Policy
What We Collect
When you place an order with ImprintLuxury, I collect:
- Name and email address — so I can confirm your order and send updates
- Shipping address — to deliver your order
- Payment information — processed through Stripe. I never see your card numbers; Stripe handles that securely
If you contact me directly, I also collect whatever information you share in your message.
How We Use Your Data
I use your information only to:
- Fulfill your order — cutting, finishing, and shipping your piece
- Send order confirmations and shipping updates
- Answer your questions via email or message
I do not send marketing emails unless you opt in. If you receive any marketing communication, you can unsubscribe at any time.
Data Sharing
I don't sell or share your personal data with anyone. The only exceptions:
- Stripe — processes payments securely
- Shippo (if applicable) — provides shipping labels and tracking
- Your shipping carrier — USPS or other carrier you selected — uses your name and address to deliver
These partners have their own privacy policies, and they handle your data according to their agreements with me.
Cookies and Tracking
This site uses minimal cookies:
- Session cookie — keeps you logged in to your cart for 30 days
- Stripe cookies — enable secure payment processing
- Analytics & advertising cookies — off until you accept — if I enable analytics, a consent banner appears first. Only if you accept do I load Google Analytics, Google Tag Manager, and the Meta (Facebook) Pixel to understand how the shop is used and to measure ads. Decline and none of them run.
I never load analytics or advertising cookies before you accept the banner — decline and only the essential cookies above are used. If you disable cookies entirely, you can still browse the shop, but your cart won't persist.
Your Rights
You can:
- Ask to see what data I have about you
- Request corrections to incorrect information
- Ask me to delete your data (except what I'm legally required to keep for tax/order purposes)
Contact me directly to make any of these requests — see the Contact section below.
Data Security
I take your privacy seriously. Payment information is encrypted and handled by Stripe, a PCI-DSS compliant payment processor. I don't store card numbers on my own servers.
Changes to This Policy
If I change this policy, I'll update the effective date above. For significant changes, I'll also notify you by email if you've placed an order.
Contact
Questions about your privacy? Reach out:
- Email: hello@imprintluxurystudio.com
- Etsy Messages: ImprintLuxuryM shop page